chapter 1 : Business DrivenTechnology

Information technology is the technology involving the development, maintenance, and use of computer systems, software, and networks for the processing and distribution of data. It is very essential in business in order to see process advancements in the business environment to increase the effectiveness of an organization while Management Information System (MIS) is a general name for business function which is similar to accounting, finance, operation and human resources

 

information technologies is everywhere in business

Information technologies also give greatest benefit to business in term of customer service (70%), finance (51%), sales marketing (42%), IT operators (39%), operation management (31%), human resources (17%) and lastly security (17%). 

Most important things that we need to know in Information Technologies is about data, information and business intelligence. Data is a raw facts that describe the characteristic of event while information is a data that converted into useful context and business intelligence is an application and technologies that are used to support decision making efforts.

Example of data

An organizational information culture include :

• Information Functional Culture when employees used information as means of exercising influence or power over others. For example, sales manager refuse to share information with marketing manager.
• Information Sharing Culture happen when employee across department trust each other to used information.
• Information Inquiring Culture when employee across department search information for better understanding
• Information Discovery Culture when employee across department are open to new insights about crisis and radical changes.