CHAPTER 14 - EBUSINESS

• Ecommerce: the buying and selling of goods and services over the internet. It refers only to online transactions.

• Ebsuiness: derived from the term Ecommerce. It is the conducting of business on the internet, not only buying and selling, but also serving customers and collaborating with business partners.refers to online exchanges if information.

Ebusiness Models

Business-to-business (B2B)

Applies to business buying from and selling to each other over the internet. Electronic marketplaces represent a new wave in B2B ebusiness models.Electronic marketplaces or emarketplaces are interactive business communities providing a central market space where multiple buyers and sellers can engage in business activities.They represent structures for conducting commercial exchange, consolidating chains, and creating new sales channels.

Business-to-business (B2B)

Applies to any business that sells its products or services to consumers over the internet.

Eshop

Sometimes referred to as an estore or etailer. It is a version of a retail store where customers can shop at any hour of the day without leaving their home or office.These online stores sell and support a variety of products and services.The other online businesses channeling their goods and services via the internet only, such as Amazon.com, are called pure plays.

Consumer-to-business (C2B)

Applies  to any consumer that sells a product or service to a business over the internet.Example is Priceline.com where bidders (or customers) ser their prices for items such as airline tickets or hotel rooms, and a seller decides whether to supply them.

Consumer-to-consumer (C2C)

Applies to sites primarily offering goods and services to assist consumers interacting with each other over the internet.The internet’s most successful C2C online auction website, eBay, links like-minded buyers and sellers for a small commission.C2C online communities, or virtual communities, interact via email groups, web-based discussion forums, or chat rooms.

Ebusiness Benefits and Challenges.

•  Highly Accessible
• Increased Customer Loyalty
• Improved Information Content
• Increased Convenience
• Increased Global Reach

Ebusiness Challenges:

• Protecting Consumers
• leveraging existing system
• increasing liability
• providing security